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Refund & Returns Policy

Last Updated: [01/01/2026]

At ADHDScienceLab, we are committed to transparency, regulatory compliance, and patient safety. This Refund & Returns Policy explains how refunds and returns are handled for services and products referenced or provided through our platform.

1. General Policy Overview

Due to the nature of healthcare, educational services, and regulated pharmacy operations, refunds and returns are subject to strict legal and safety requirements.

Policies may vary depending on:

  • The type of service or product

  • Regulatory restrictions

  • Jurisdiction (United States, United Kingdom, Canada)

2. Prescription Medications

🚫 No Returns on Prescription Medications

For patient safety and legal compliance, prescription medications cannot be returned or refunded once they have been dispensed or shipped.

This includes:

  • Controlled substances

  • Prescription-only medications

  • Opened or unopened medication packages

This policy complies with:

  • FDA & DEA regulations (USA)

  • MHRA & GPhC guidance (UK)

  • Health Canada regulations (Canada)

3. Prescription Order Cancellations

Prescription orders may be cancelled only if:

  • The medication has not yet been dispensed

  • The prescription has not been processed or approved

  • The request is made promptly after submission

Once pharmacist verification and dispensing begin, cancellations are no longer possible.

4. Non-Prescription Products (If Applicable)

If non-prescription items (such as educational materials or permitted non-medical products) are offered:

  • Items must be unused and unopened

  • Return requests must be submitted within [X] days of receipt

  • Approval is subject to inspection and eligibility

Shipping fees are non-refundable unless required by law.

5. Educational & Digital Content

All digital products, educational resources, or downloadable materials are non-refundable once accessed or delivered, unless otherwise stated.

This includes:

  • Research materials

  • Educational guides

  • Digital documents or reports

6. Incorrect or Damaged Orders

If you receive an incorrect or damaged item (where applicable):

  • Contact us within [X] days of delivery

  • Provide order details and supporting information

  • We will review the issue and determine eligibility for replacement or refund

No replacement or refund will be issued without verification.

7. Regulatory & Safety Compliance

Refunds and returns are handled in accordance with:

  • Patient safety laws

  • Pharmacy regulations

  • Controlled substance handling requirements

ADHDScienceLab reserves the right to refuse returns that violate regulatory standards.

8. Jurisdictional Considerations

🇺🇸 United States

Refund and return practices comply with applicable federal and state pharmacy laws.

🇬🇧 United Kingdom

Returns comply with MHRA and GPhC regulations, including restrictions on medicines once supplied.

🇨🇦 Canada

Policies align with Health Canada and provincial pharmacy authority requirements.

9. Changes to This Policy

ADHDScienceLab reserves the right to update or modify this Refund & Returns Policy at any time to remain compliant with regulatory or operational changes.

Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions regarding this Refund & Returns Policy, please contact us through the Contact Us page.